HEDIS report confirms Kaiser Permanente’s nation-leading care

Permanente Medical Groups lead the U.S. in total “effectiveness of care” measures

Kaiser Permanente continues to lead the health care industry in providing exceptional clinical care and outcomes, as demonstrated by the 2024 Healthcare Effectiveness Data and Information Set, commonly called HEDIS.*

The 2024 report for commercial plans shows that care delivered by Permanente physicians led the United States with nearly 70 eligible effectiveness-of-care measure — more than any other commercial health organization.

These results highlight the ongoing commitment of Permanente Medical Groups to deliver high-quality care to patients and the communities they serve.

What is HEDIS?

HEDIS is a report card from the National Committee for Quality Assurance that evaluates and rates care provided by American health systems. The kinds of care measured include preventive and specialty care, as well as management of chronic diseases.

The HEDIS report puts a spotlight on different health plans’ abilities to provide timely services, including screenings, vaccinations, follow-up care, medication adherence, and mental health services. The report also looks at how well health plans manage risk factors such as blood pressure and cholesterol levels.

Ultimately, the report is meant to help patients choose from among the best health providers in their regions and to encourage care improvements.

Important clinical achievements

The 2024 HEDIS report covered more than 90 eligible care measures, some sliced into different age groups, for a total of about 200. The report shows Kaiser Permanente is the highest-performing health care organization in the U.S. for 69 care measures, including:

• Adult immunization status
• Prenatal and postnatal depression screening and follow-up
• Cervical cancer screening
• Comprehensive diabetes care
• More than 35 behavioral health measures

This high level of performance spans the nation. Kaiser Permanente in Southern California rated as the highest performing in the nation for 24 measures. In the Mid-Atlantic States, Kaiser Permanente ranked first in colorectal cancer screening with an impressive 79.6% rate, far exceeding the national average of 59.9%.

The exceptional performance of Permanente physicians in key health areas

A few of the national results from the 2024 report illustrates the efforts of Permanente physicians and care teams to deliver the best care possible:

• Breast cancer screening rate: 81.8% placed Kaiser Permanente in the 90th percentile for performance, significantly ahead of the national average of 74.0%
• Cervical cancer screening rate: 82.3% outperformed the national average of 72.0%; the Mid-Atlantic States achieved a 91.3% screening rate, ranking it among the top health plans nationally
• Colorectal cancer screening rate: 69.7% places Kaiser Permanente in the 75th percentile nationally
• Controlling high blood pressure rate: 76.6% places Kaiser Permanente in the 90th percentile, demonstrating effectiveness in managing cardiovascular health

A continuing commitment to improving high-quality care

The performance of Permanente physicians and care teams in the 2024 HEDIS measures underscores a top-to-bottom commitment to provide high-quality care across a variety of critical health metrics.

By demonstrating leadership in preventive medicine, specialty care, chronic disease management, and behavioral health, it’s clear that Permanente Medical Groups continue to set the standard for health care excellence.

Kaiser Permanente remains focused on continually expanding access, delivering superior care, and improving outcomes for its members. The HEDIS results not only reflect the Permanente Medical Groups’ current achievements but also demonstrate an ongoing dedication to advancing the health and well-being of the communities they serve.

* Kaiser Permanente 2014–2024 HEDIS^® scores. Benchmarks provided by the National Committee for Quality Assurance (NCQA) Quality Compass^® and represent all lines of business. Kaiser Permanente combined region scores were provided by the Kaiser Permanente Department of Care and Service Quality. The source for data contained in this publication is Quality Compass 2014–2024 and is used with the permission of NCQA. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass^® and HEDIS^® are registered trademarks of NCQA.