Fines and lost customers due to poor data security represent a significant financial risk for health care providers and services. This Reuters Events presentation looks at giving patients control over their health data and meeting their demands for improved digital experiences by providing better onboarding, personalization, omnichannel experiences, and privacy controls. Health care organizations are striving to flexibly prevent data breaches while enabling the digital supply chain across the health care ecosystem.

This live panel discussion with WSO2 will decode data possibilities with customer identity and access management (CIAM) combined with comprehensive consent management to securely capture and manage all sources and forms of patient identity, profile data, and health data access:

• Ensure financial stability and drive return on investments with CIAM
• Build patient trust through capturing patient and member consents for third-party applications
• Reduce costs and loss of customers with a seamless patient experience that leads to deeper engagement
• Protect limited resources and funds through improved access to health data and patient insights

Speakers

• Andy Crowder, chief information and analytics officer, EmblemHealth
• Edward Lee, MD, executive vice president, Information Technology, and chief information officer, The Permanente Federation
• Samantha Martinez, assistant vice president, Information Technology, AdvantageCare Physicians/The EmblemHealth Family of Companies
• Pablo Suarez, chief technical officer, WSO2