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Physician-led care that puts patients first

New frontiers in patient-centered medicine

Kaiser Permanente introduced MyChart, which features advanced message and in-basket management, to the Mid-Atlantic States in fall 2024, with the Federation supporting other medical groups for deployment in 2025. The MyChart system simplifies patient access to medical records, appointment scheduling,…

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Meeting patient needs and exceeding expectations

Key access and experience efforts included forming 3 focused learning groups that allowed leaders to share best practices and adopt key learnings to bring back to their medical group. These groups worked to enhance the patient experience in scheduling appointments…

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Leading conversations and fostering joy in medicine

The Federation communicated EMD priorities internally to Permanente physicians and staff with co-CEO communications, highlighting topics such as access and experience, Permanente residency programs, and advocacy.  The Federation also worked to connect the communications efforts among PMGs by launching a…

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Advancing equity and influencing change

To advance Kaiser Permanente’s mission and business priorities, the Federation collaborated with various enterprise areas to host the inaugural Kaiser Permanente Health Equity Conference, which attracted 2,500 live attendees. The event integrated clinical quality with equity, inclusion, and diversity efforts,…

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Growing to better support patients and physicians

Advanced Care at Home (ACAH) services continued to evolve as the Federation collaborated with KFHP/H to create a business case and obtain approval from sponsors to transition select services from external vendors to within Kaiser Permanente. To better understand Kaiser…

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Raising the bar for high-quality care

The Federation continued to advance Kaiser Permanente’s cancer technology portfolio in molecular genomics diagnostic digital solutions, care coordination, virtual second opinions, symptom management, colon cancer algorithms, and cancer survivorship solutions. Additionally, Federation teams completed implementation of Kaiser Permanente’s National Cancer Expert…

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